Digital Data Products
 Frequently
Asked Questions
We have posted a few of the most frequently asked questions from our
customers and our answers.
Please feel free to contact us to answer any additional questions that you
may have.
The Digital Data Products Team
Please click here to read Digital Data Products's policy regarding
your Privacy.
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Shipping
Q - After I place my order, when can I expect it to ship?
A - Most products ship the same day; however in some cases a lead time should be
expected. Be sure to ask your sales representative for information specific to
your order.
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Back Orders/Pricing
Q - How are backorders handled?
A-
If a particular product is not currently in stock and you place an order for it,
the order is placed "on back order." You will be contacted with the expected
delivery or ship date.
Q - I purchased a refurbished item a few months ago, and again last week.
The cost was slightly different. Why is that?
A- Secondary market product availability and costs change
daily. Due to this; Digital Data Products's refurbished product availability and prices are
subject to change without notice. |
Technical Support
Q - What hours is technical support available?
A - Our Tech Support Department is available Monday - Friday, 9:30 am - 4:30 pm
EST. Call 216-373-2393 ext.20 or
contact us by e-mail.
Logos / Trademark concerns
Logos
displayed on this site are trademarks of the respective
companies.
The links and logos used here are for informational purposes only.
The Digital Data Products website and Digital Data Products
logos are Copyright 2006 Digital Data Products 2001-2006 all
rights reserved. |
Payment Methods
Q - What methods of payment are accepted?
A - Digital Data Products accepts the following Credit Cards: Visa,
MasterCard, and American Express. We also accept Certified Bank Checks,
Money Orders and Wire Transfers. NET Terms are available, contact your
Digital Data Products sales representative for details.
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